Below is our shipping policy to ensure a smooth and transparent shopping experience.

Order Processing
Orders are typically processed within 2–5 business days after payment confirmation. Each artwork is carefully prepared to ensure it arrives in perfect condition.

Methods & Delivery Timeframes
Shipping options and costs vary based on your location and the size and nature of the artwork. Standard shipping within Malaysia generally takes 5 –7 business days. International shipping timelines depend on customs and destination country regulations, usually ranging from 7 to 21 business days.

Packaging
All artworks are securely packaged using protective materials to prevent damage during transit. Fragile pieces may receive additional reinforcements.

Tracking
Once your order is shipped, a tracking number will be provided via email so you can monitor its progress until delivery.

Shipping Restrictions
Certain international destinations may have restrictions on importing artworks. Customers are responsible for verifying customs regulations and any applicable duties or taxes.

Shipping Delays
While we strive to meet delivery timelines, unforeseen delays may occur due to weather, customs, or carrier issues. We appreciate your patience and will assist with any shipping concerns promptly.